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What's CRM?

The customer is the most important factor in the recession or prosperity of the economic situation of any business.  CRM, which stands for Customer Relationship Management, is about managing our customer relationship and how to respond to their needs and requests in the best possible way.  This will increase the success of our business.  Therefore, anticipating and gaining awareness of customer needs and trying to solve them is one of the most important tasks of business managers. In fact, CRM considers customer orientation as the main business strategy and its goal is to attract and retain profitable customers.

As a CRM Business Manager, you can:

  • Understand customer buying habits, ideas and preferences.
  • Gather useful and important details of people and projects for more effective marketing and more sales.
  • Change your approach to improving customer marketing services.
  • Distinguish profitable customers from other customers

Why should we set up a customer club?

Make a difference between customers based on their loyalty and profitability

Creating direct and indirect customer marketing policies for your business

Surprise customers with exclusive service to them

Reduce manpower costs and save time

Reduce the cost of advertising by setting up a customer club

The services we provide to you

Holding challenges and competitions
Phone call
Send educational content related to your business
Holding online polls
Sending Message
Informing the latest products and services

Customer Relationship Management Packages

Plan A

.Launching a customer club (form design, establishing a customer database, classifying information based on individual, social, cultural characteristics)

.Sending appropriate messages

 (cultural, religious, birthday, solar occasions)

۷

.Congratulations on the birth anniversary of customers(sending a special message)

.Informing the latest products and services

(sending a special message to inform customers about the latest services)

۶

.Sending educational content(collecting and compiling educational content related to business)

۵

.Customer Satisfaction Survey(Questionnaire Form Design, Collection and Analysis of Results)

۲

.Provide special offers to satisfy dissatisfied customers

.Holding a discount festival (designing and holding discount festivals on occasions)

.Phone call (addressing customer criticism and suggestions)

.Preparing and sending birthday gifts (preparing creative gifts and sending them to the door of the customer’s home or workplace)

.Designing and offering a special exclusive offer on the birth anniversary (offering a special sale offer with a special discount)

Plan B

.Launching a customer club (form design, establishing a customer database, classifying information based on individual, social, cultural characteristics)

.Sending appropriate messages

 (cultural, religious, birthday, solar occasions)

۶

.Congratulations on the birth anniversary of customers(sending a special message)

.Informing the latest products and services

(sending a special message to inform customers about the latest services)

۵

.Sending educational content(collecting and compiling educational content related to business)

×

.Customer Satisfaction Survey(Questionnaire Form Design, Collection and Analysis of Results)

۱

.Provide special offers to satisfy dissatisfied customers

.Holding a discount festival (designing and holding discount festivals on occasions)

.Phone call (addressing customer criticism and suggestions)

.Preparing and sending birthday gifts (preparing creative gifts and sending them to the door of the customer’s home or workplace)

.Designing and offering a special exclusive offer on the birth anniversary (offering a special sale offer with a special discount)

×

Plan C

.Launching a customer club (form design, establishing a customer database, classifying information based on individual, social, cultural characteristics)

.Sending appropriate messages

 (cultural, religious, birthday, solar occasions)

۴

.Congratulations on the birth anniversary of customers(sending a special message)

.Informing the latest products and services

(sending a special message to inform customers about the latest services)

۴

.Sending educational content(collecting and compiling educational content related to business)

×

.Customer Satisfaction Survey(Questionnaire Form Design, Collection and Analysis of Results)

۱

.Provide special offers to satisfy dissatisfied customers

.Holding a discount festival (designing and holding discount festivals on occasions)

×

.Phone call (addressing customer criticism and suggestions)

.Preparing and sending birthday gifts (preparing creative gifts and sending them to the door of the customer’s home or workplace)

×

.Designing and offering a special exclusive offer on the birth anniversary (offering a special sale offer with a special discount)

×

Tariffs for customer relationship management services

If you want to design a professional and different campaign and introduce yourself differently today

call +987138477898 and +989387692911

FAQ

  • According to the theory of analysts in this field, your regular (old) customers spend an average of 67% more money on your business than new customers, so if you can encourage a hundred of your old customers to come back, it’s exactly like  You have sold your product with your services to 167 new customers. The higher the percentage of customer loyalty, the higher your sales.This is the best reason to strive for customer loyalty.
  • Speed ​​in informing
  • Eliminating the cost of printing and distributing brochures
  • Reducing the need for manpower for informing and advertising
  • Use of new technologies and facilitation of informing and advertising
  • Surveying will help you deal with any problems or concerns, and repeating them will prevent unexpected events from happening.  In general, surveys should be conducted frequently, and the employer can examine the audience, customers, and employees in terms of values, motivations, and norms, and act to improve the business structure.

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